Do the products have any certificate?
Yes, our products have CE and ROHS certification. Please contact us if you require other specific certifications.
Is there any warranty provided?
Yes, we offer a 1-year warranty. If any quality or operation problems are found, we provide professional solutions and free spare parts during the warranty period (freight excluded).
How do you control product quality?
Quality is our priority. Each assembly process is checked by QC staff, and all products undergo rigorous testing and hanging tests before shipping.
Can I order a sample and what is the lead time?
Yes, sample orders are accepted. Preparation takes 2-3 working days, and shipping usually occurs within 3-7 days after testing.
Do you offer OEM services?
Yes, we offer OEM services and can add your logo to the products. Custom logo printing is available for both sample and bulk orders.
What are the payment terms?
We accept T/T and Western Union trade assurance, typically requiring a 30%-50% deposit with the balance due before shipping.