❓Frequently Asked Questions
When can I get the quotation?
We usually quote within 8 hours after receiving your inquiry. For urgent projects, please notify us so we can prioritize your request.
How can I get a sample for quality check?
After price confirmation, you can request samples. Sample costs are charged but can be refunded once the order quantity exceeds our MOQ.
What are your core strengths compared to other suppliers?
We have over 200 workers for timely delivery, an R&D team with 20+ years of experience, and strategic partnerships with premium component brands like OSRAM and EUCHIPS.
What certifications do your products hold?
Our products are approved with CB, CE, ROHS, COC, BIS, SAA, and ETL certifications.
Can you provide ODM/OEM service?
Yes, we have over 20 years of experience in the lighting business and are fully equipped to provide professional ODM and OEM services.
What is the typical delivery timeframe?
Bulk production usually takes 15-30 days depending on the product, while samples are typically ready within 7-10 days.